Example Review

My husband took our Encore GX in for service because the speaker on the drivers side did not seem to be working properly. Very pleased with the attention given to investigating what could be the cause and the resolution of this problem. A new speaker was ordered and installed within the week, I am so happy with this dealership.

Worst experience ever. Purchased a 2015 Mercedes S Class from here after they called and told me the car was Car Bravo Budget Certified( also noted on the CARFAX as certified). After doing the paperwork on the car I left the car there for almost a week before I went to pick it up. While driving the car home I noticed the car would shake a little if you pressed the brakes once over 60mph.Once I got home I felt a lip in the rotors. Once a drilled rotor has a sizeable lip that means they need to be replaced. ... Read More

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Google - Nov 10, 2026

Worst experience ever. Purchased a 2015 Mercedes S Class from here after they called and told me the car was Car Bravo Budget Certified( also noted on the CARFAX as certified). After doing the paperwork on the car I left the car there for almost a week before I went to pick it up. While driving the car home I noticed the car would shake a little if you pressed the brakes once over 60mph.Once I got home I felt a lip in the rotors. Once a drilled rotor has a sizeable lip that means they need to be replaced. Upon further inspection of the car I noticed that there were wires hanging from trunk where. Once I opened the back lid in the trunk I found the wires were attached to the battery and the battery was over 5yrs old. The wires belonged to the previous owner who the car hooked to a battery saver. I contacted the dealership and the Service Manager Chris, said they were not repairing or replacing anything because the car was sold as-is. Nothing on my paperwork says AS-IS. When I pointed that out he then said they would replace the battery but would need to inspect the brakes/rotors. I asked how was this car inspected and certified if it was in need of brakes and had wires hanging from the trunk. Chris says he had no answer and this was embarrassing. I brought the car back on Halloween and his certified GM mechanic stated the brakes were fine but the rotors had a lip but didn't need to be replaced. I told him to contact any German certified mechanic and they will tell you once there is a lip on drilled rotors they need to be REPLACED. He refused, They replaced the battery with an AC Delco battery and REATTACHED THE WIRES FROM THE BATTERY SAVER!!!! WHY????? I took the car to Mavis tires and they confirmed that the brakes were replaced at some point but not the rotors. Now the brakes and the rotors need to be replaced. The back passenger tire had a lug nut on so tight that they would have to brake it off so they didn't want to move forward. They said the replacement battery T&T put in, wouldn't last more than 2 yrs. This place is a ripoff. They have no honor and talk really calm while screwing you over. They should stick to selling American cars because it's obvious they don't know anything about German vehicles. Straight FRAUDS!!!!

Jonny was very helpful with my purchase.

Best GM dealership I had the pleasure of doing business with in my last 4 GM vehicles. Everyone from managers down, were straight forward from the beginning, no games, and easy process. Josh Gale was the cherry on top. Exceptional sales person. Thankyou all! Hope to stay with you from years to come!

T@T Coast the atmosphere is very friendly and they are very passionate about the customer needs first. The salesmen are terrific at what you can always depend on great and fast reliable to the customer needs. The service department is top of line service! You are covered at T@T.

Just sat in the service waiting room for 4 hours for an oil change and my turn signal. Went up to the counter after 2 hours and the guy acted as if he had no idea I was staying. I scheduled the appointment as a waiting appointment and told him I was staying. WHEN HE ASKED ME. He also walked by me multiple times and it’s kind of hard to miss me since I was there with my 3 year old. Sat there for another 2 hours while they finally worked on my car. Was offered nothing other than a sorry. Absolutely do ... Read More

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Google - Nov 3, 2026

Just sat in the service waiting room for 4 hours for an oil change and my turn signal. Went up to the counter after 2 hours and the guy acted as if he had no idea I was staying. I scheduled the appointment as a waiting appointment and told him I was staying. WHEN HE ASKED ME. He also walked by me multiple times and it’s kind of hard to miss me since I was there with my 3 year old. Sat there for another 2 hours while they finally worked on my car. Was offered nothing other than a sorry. Absolutely do not recommend them for service.

We just purchased a 2027 Buick Enclave last night and our sales person Felix was very knowledgeable, very personable, and very thorough. He took the time to answer all our questions and showed us all the features in our Buick. All the staff was very nice at T & T Coast. We would highly recommend this dealership, especially Felix!

First time buying a car from this dealership and fortunate to get Jonny to help choose the best vehicle for me - Buick Enclave. He went through all the features of the car and a long test drive, could not be nicer! I am so happy with my purchase and highly recommend this dealership.

Conveniently “sold the truck as we speak” on the phone and have lower numbers on their website. They will claim “the website is wrong” and then tell you to “stop by we’re here all day”

First experience with t&t Coast so I can't rate it as of yet but will be having my autos serviced there

We have now purchased two GMC vehicles at this T&T location in the past two years. 2023 Terrian and 2026 Sierra. Quick and easy transactions each time. Both times we have used our favorite salesman Vlad Gonzalez who has been nothing short of Great. Vlad understands what customers are looking for and has delivered thru on both transactions. Looking forward to the third purchase.

Bought a 2026 Envista, Chris & John were great to work with. Highly recommend for your next car purchase.

I can’t say enough great things about Eric Chirumbolo at T&T Coast! We’ve purchased plenty of cars over the years and dealt with more dealerships and salespeople than I can count, but Eric was hands down the BEST person we’ve ever worked with! From start to finish, he made the entire experience so easy. He is genuinely one of the nicest, most down-to-earth people you could meet. Super sweet, laid-back, honest, and absolutely ZERO pressure. No pushy sales tactics, no awkward back-and-forth, just a really great guy who makes you feel comfortable throughout the entire ... Read More

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Google - Oct 13, 2026

I can’t say enough great things about Eric Chirumbolo at T&T Coast! We’ve purchased plenty of cars over the years and dealt with more dealerships and salespeople than I can count, but Eric was hands down the BEST person we’ve ever worked with! From start to finish, he made the entire experience so easy. He is genuinely one of the nicest, most down-to-earth people you could meet. Super sweet, laid-back, honest, and absolutely ZERO pressure. No pushy sales tactics, no awkward back-and-forth, just a really great guy who makes you feel comfortable throughout the entire process. If you're in the market for a vehicle, do yourself a favor and go see Eric. He truly goes above and beyond, and we couldn't be happier with our experience. We would recommend him a thousand times over! T&T Coast is lucky to have him!

Josh Gale was our salesman at T & T Coast. He was outstanding and professional throughout our purchase of our truck. He took his time and went through all the features and updates. He gave us a great price. I highly recommend Josh.

I wanted to shout out Ryan and Pat! I am a first time buyer, they took the time to explain everything to me! They both made sure I had a good experience as a young girl making her first car purchase. Thank you guys:)

Ryan is an excellent Sales Rep and Pat was excellent from the financial department. They helped us purchase a great first time car. Treated us like family and made the process of buying a car a very positive one. This is a great business and I would recommend any family or friends of mine to purchase a vehicle at this dealership.

Excellent experience with Josh. Josh was nothing but personable, courteous and professional. Thank you T&T Coast Buick.

We just purchased a 2027 Buick Enclave. Our salesman Chris’s Caputo was amazing. It was the easiest and quickest car purchase ever. Chris’s made it a wonderful experience and we love the car! If your looking for a new car got to T & T Coast Buick GMC in Sea Girt and ask for Chris’s. We will be back in 3 years

Ryan, from the very beginning was ready to help us. He made the whole process easy and fast. He was very helpful and informative about the cars we were viewing.

We can’t say enough great things about Felix! I’ve been working with him for years and have purchased two Buicks and now a GMC terrain through him. Felix originally worked elsewhere, and when he moved to T&T Coast in Sea Girt, we didn’t think twice about following him over an hour away. We knew we wanted to continue doing business with someone we trust. Felix has been working with my husband’s family for years, and he has always treated us like family. He’s honest, patient, knowledgeable, and genuinely cares about his customers. He’... Read More

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Google - Sep 19, 2026

We can’t say enough great things about Felix! I’ve been working with him for years and have purchased two Buicks and now a GMC terrain through him. Felix originally worked elsewhere, and when he moved to T&T Coast in Sea Girt, we didn’t think twice about following him over an hour away. We knew we wanted to continue doing business with someone we trust. Felix has been working with my husband’s family for years, and he has always treated us like family. He’s honest, patient, knowledgeable, and genuinely cares about his customers. He’s also just a great guy, which makes such a difference when you’re making a big purchase. We actually look forward to going in and working with Felix, and that says a lot! We’ll continue to follow him wherever his career takes him and wouldn’t hesitate to recommend him to anyone looking for a great salesman and someone they can truly trust. Thanks for always taking care of us, Felix! Everyone at T&T Coast was also wonderful and made the entire process smooth, easy, and stress-free from start to finish. We truly appreciate the great experience We highly recommend him and the entire team!

I originally set up an appointment to see a Honda Ridgeline. Test drove the vehicle but it didn't have the features I was looking for. Shout it to Vlad for showing me my the jeep grand Cherokee. Fell in love with it immediately. Vladimir and pat were awesome and patient. Made my experience all the more pleasurable. Definitely will refer everyone i know to shop there. Great job guys. Sincerely a very satisfied customer.

Ryan Tarnofsky is literally the man. Could not be more thrilled with how everything worked out. Thanks again! I will be back!

I recently purchased a 2026 GMC Sierra 1500 AT4 from Nick and I have to say my experience was nothing short of amazing. Everyone was so helpful and friendly. They were transparent and really made me feel like family. I shopped around a lot before making my purchase and they had the best deal by far. I recommend everyone go buy their from T&T Coast!!!!

My husband was in need of a vehicle and knew what he was looking for. From the minute we were approached by a salesperson, we were treated with utmost courtesy and respect for what we were interested in, financial information and never felt pressured, but rather informed. That salesperson is Jason. He was great! It was an easy experience and we did purchase a vehicle. Our first time at T&T, and Jason made it a pleasure experience.

Recently I visited the T & T Coast GMC dealership and was greeted pleasantly by sales representative Muhammad Asghar. He listened to my wish list for a new Denali GMC truck. He was incredibly knowledgeable about the truck and helped me find exactly what I was looking for. The vehicle was in pristine condition, and all paperwork was handled efficiently. Overall, the transaction was smooth and hassle-free, making it a pleasant experience. I highly recommend T & T Coast GMC for anyone in the market for a car or truck. Thank you Muhammad and the entire staff.

Our Service Advisor Scott was Exceptional! Thanks to Scott, Christopher Caputo (Sales) and ALL the Amazing Staff at T&T Coast Buick-GMC, we are truly enjoying our new Hummer EV! This is our first Experience with GMC. Thanks to the Dealership and Factory Experience, we will NEVER go back to Chrysler, Dodge, Jeep, Ram. *Thank you! George, Adrienne & Family ~

We just purchased a car for my mom. Eric was great, so patient. Highly recommend

I brought my Hummer EV to T&T Coast for a tire rotation and also mentioned a warning light that had come on briefly the day before. It turned out to be a much larger repair than expected, and my car ended up staying there for about two weeks while parts were on order. Scott did an excellent job throughout the entire process. He kept me informed every step of the way, communicated regularly, always answered the phone, and was easy to reach whenever I had questions. That level of communication made a frustrating situation much easier to deal ... Read More

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Google - Aug 7, 2026

I brought my Hummer EV to T&T Coast for a tire rotation and also mentioned a warning light that had come on briefly the day before. It turned out to be a much larger repair than expected, and my car ended up staying there for about two weeks while parts were on order. Scott did an excellent job throughout the entire process. He kept me informed every step of the way, communicated regularly, always answered the phone, and was easy to reach whenever I had questions. That level of communication made a frustrating situation much easier to deal with. The only downside was that no loaner vehicles were available. GM did offer $45 per day toward a rental, but that wasn’t enough to cover an Enterprise rental. Fortunately, I have a second vehicle, so it wasn’t a major issue for me. While I certainly wasn’t happy that my car needed such a significant repair, I’m very happy with the way Scott and the team handled everything. Great communication, professional service, and they kept me updated from start to finish.

Bought a GMC Sierra from Sean and I have never had a better experience with a dealership! I was 50/50 on buying it honestly but he was so easy to work with and made the process so simple that it was a no brainer. We did all the numbers beforehand and I was in and out in about 30 minutes. Fair negotiation, no hidden fees like most dealers, and super friendly. Would 100% go to this dealership over some dealer "group" where you're just a number!

Pleasant overall. Parts just needs to get their act together.

Incredibly unprofessional. Megan Faragalli made a mockery of your entire staff. She is unwilling to respond appropriately to messages and used memes as her responses. I ended up not purchasing a vehicle based upon her attitude and demeanor more than the price. |

Highly recommend T&T coast for a quick and easy car buying experience. Owen was so professional and great to work with! We will definitely be back for our next car.

Fernando L. was excellent! I went in for my car to get serviced. Due to outside factors of my car, it was impractical and unsafe. Even when I became overly emotional, Fernando remained calm, professional, and respectful the entire time working with me. He was able to explain what was happening, provide me multiple solutions, and answer all questions I had. He even gave me time to consider my options without pressure and allowed me to take a moment to get my mind straight and consult with my spouse. I would easily recommend his service to anyone that needed it!

An absolutely easy buying experience, from beginning to end!

SUPER FAST ! excellent service the Service manager Fernando was a pleasure to work with I had my 2013 GMC serviced and he went out of his way to make the transaction smooth and as enjoyable as service can be! I would highly recommend their service department!

Shout out to the guys at t&t, they made the buying process super easy. My salesman Sean and everyone else were very welcoming and willing to work with me on my trade. Would definitely buy another vehicle from them!

Just purchased a 2019 GMC Yukon Denali. The salesman Chris Caputo was very helpful in every step of the way quick transaction 100% satisfied highly recommended!

First time going to T&T Coast. Fernando, the service manager got me right in. Took care of a simple oil change, tire rotation, and told me my drive belt was fraying. He resolved all three issues in probably under 4 hours. Great dealership!

Great service for everyone involved in this deal Chris helped me out tremendously and got me intk the perfect truck for my life while also accommodating all my needs!! Definitely recommended to everyone looking for a new or used car with great service. Thanks again Chris.

I started working a few months ago with Josh Gale on a custom order of a 2026 GMC Sierra EV Denali Max Range. The entire process was no hassle, stress free and great communication on my order status. During delivery week when my vehicle was delayed in a shipping yard 50 miles away, Josh drove to get it for me so we could finally take delivery of my truck. When it arrived, he sent me photos of the vehicle being cleaned spotless. Pickup day was easy, and Finance Manager Pat was, by far, the most easy going finance manager I’ve worked ... Read More

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Google - Jun 6, 2026

I started working a few months ago with Josh Gale on a custom order of a 2026 GMC Sierra EV Denali Max Range. The entire process was no hassle, stress free and great communication on my order status. During delivery week when my vehicle was delayed in a shipping yard 50 miles away, Josh drove to get it for me so we could finally take delivery of my truck. When it arrived, he sent me photos of the vehicle being cleaned spotless. Pickup day was easy, and Finance Manager Pat was, by far, the most easy going finance manager I’ve worked with at a dealership. Super nice guy. After that, Josh walked me through setting up my truck and I was on my way. Absolutely gorgeous vehicle. T&T Coast was top notch, and I say that as a customer who’s purchased only direct-to-consumer Teslas and Rivians the last decade. Great folks and great customer service, go check them out. 👍🏻 👍🏻

I highly recommend Josh Gale for anyone looking to purchase a new vehicle. From start to finish, his professionalism and patience were exemplary. He took the time to truly listen to and understand our family’s specific needs and wants, guiding us to the perfect vehicle without any of the usual pressure. He made the entire process smooth, transparent, and completely stress-free. If you want a dedicated professional who genuinely cares about finding the right fit for your family, ask for Josh Gale.

Ryan was very pleasant to deak with as was the sales mgr. Thank you

Was fine

Buyer beware of the extra fees when purchasing a car here. They are very creative with the fees they add that are 100% profit. You do NOT have to pay them!

If I could do less than 1 start that would be my rating. Bad costumer services 0 help. Just want you to sign and then ignore you. Didn’t ordered our plates number and now we can drive our cars. Avoid from passing by their store!!!

Will never use again. Was going to start looking at buying a new vehicle, but never here!

Hostile.

I own a remodeling business and rely on my work vans to stay in good condition and on the road. I brought my Chevy Express to this shop for a diagnostic on an electrical issue, and it’s been sitting there for six days without anyone even looking at it. Despite calling every other day, I kept getting the same response — that they’re overwhelmed with vehicles and will get to it “soon.” At this point, it feels like I’m just being strung along. I’ve decided to take my van elsewhere and won’t be returning, whether for ... Read More

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Google - Jul 30, 2025

I own a remodeling business and rely on my work vans to stay in good condition and on the road. I brought my Chevy Express to this shop for a diagnostic on an electrical issue, and it’s been sitting there for six days without anyone even looking at it. Despite calling every other day, I kept getting the same response — that they’re overwhelmed with vehicles and will get to it “soon.” At this point, it feels like I’m just being strung along. I’ve decided to take my van elsewhere and won’t be returning, whether for service or to purchase a vehicle. If your business depends on your vehicle, I’d recommend looking for a shop that values your time.

I dropped my Terrain off because the was a damp smell and the floor behind the passenger seat was wet when it was left for service. I tried to get a loaner vehicle but T and T was booked for 3 weeks. I dropped it off only because I was going on vacation. A water test was done and a seam was found to be the issue. There was also standing water in the area of the spare tire. I was told the rug behind the passenger seat was pulled up and padding underneath dried for 2 days. Also, the padding under ... Read More

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Google - Jul 11, 2025

I dropped my Terrain off because the was a damp smell and the floor behind the passenger seat was wet when it was left for service. I tried to get a loaner vehicle but T and T was booked for 3 weeks. I dropped it off only because I was going on vacation. A water test was done and a seam was found to be the issue. There was also standing water in the area of the spare tire. I was told the rug behind the passenger seat was pulled up and padding underneath dried for 2 days. Also, the padding under the tire was dried. I went to pick up car on Thursday around 12 and car had ionizer in it to get rid of damp smell. Day 2 of ionizer. Well the smell is still there. Was told I can drop it off again but would not be getting a loaner car. So don't see that happening. I asked if the padding in spare tire area was replaced and service person Bill said, “No, we just dried it out.” I was also told that I could bring back the car and have a deodorizer spray put into the vents and change the cabin filter. Why wasn’t that done before returning the car if the service person could still smell the dampness in the car? When I got home I checked the spare tire area and the padding was still wet and smelled. I called the sales manager but it’s been 24 hrs and no response. This is ridiculous! There is no further ways to fix this smell in the car or a return call from a manager. I will be heading to the deal shop tomorrow and will need to talk to someone who can fix this.

I bought a used 2015 Subaru Outback with the word of sales associate Josh that the car was in decent condition. He assured me the car was well managed and passed inspection. Two days after my purchase the check engine light came on. I took it back to T&T and Josh was more than willing to help and said the issue would be taken care of. Josh claimed the catalytic converter was replaced and axle was put back into place and when I went to pick up my car a week later I was presented with no paper work ... Read More

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Google - Sep 22, 2024

I bought a used 2015 Subaru Outback with the word of sales associate Josh that the car was in decent condition. He assured me the car was well managed and passed inspection. Two days after my purchase the check engine light came on. I took it back to T&T and Josh was more than willing to help and said the issue would be taken care of. Josh claimed the catalytic converter was replaced and axle was put back into place and when I went to pick up my car a week later I was presented with no paper work of the fixes but assured me everything was fixed. My check engine light has come 3 times since my purchase on 08/10/24 and I brought it back to T&T 2/3 times. I finally decided to bring my car to the Subaru dealership to get it looked at and the catalytic converter has not been changed since 2021, there was a significant hole in my tire that was plugged not to mention there was a significant crack that the mechanic noted as very dangerous. ALL 4 tires needed to changed due to low tread & dry rot. To quote from my multi quote inspection “ dealer of which the car was sold at pad slapped the front brakes new pad needs, rotors cannot be cut due to a large rust lip”. Rear diff axle seals are leaking. Not to mention a critically low battery. And the laundry list goes on. Don’t Purchase from this dealership… Josh appeared to be a genuine person but is nothing but a blatant liar. I understand buying a used car comes with some maintenance issue but this car dealership I would not recommend buying a car from.They are simply liars.

I had to have the engine replaced on my 2019 Sierra and requested the no heat issue be repaired at the same time. The engine replacement took over a month and the no heat issue was not even addressed. I requested a loaner car but was not accommodated. The labor cost was outrageous and they couldn't even give the truck a wash. I would never recommend this dealership.

TNT Coast Buick in Seagirt has unparalleled service; They have provided me with consistently exceptional customer service. 👊🏼👊🏼👊🏼👊🏼👊🏼 To the technician and service writer. Thank you!

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service department the worst!!!!!!!! like to support local dealerships and businesses but this place takes the cake!!! had poor experiences before and was with a friend of the owner and was asked to give T&T another try all I can say is strike 3!!!! other customers had later scheduled times for oil change and tire rotations and were finished before me. no explanation provided. Service rep mentioned skill level of tech ??? Not a comfortable feeling. Over 2.5 hour oil change and tire rotation with scheduled appointment, DONE with T&T Coast !!!!!!!!!

Sold me a xxxxxxxx extended warranty for 4K .. I’m the sucker don’t fall for the trap.. nothing is ever covered…. Scam !!! And trust me they will never call you back when they promise to look into the “situation “ and get to the bottom of it…seem like nice people but they are not on your side … wolfs in sheep’s clothing

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Did not provide my license or my title even after month of purchase. My temporary license expired and got pulled over and I cant drive my car . Sales person Frank tells fairy tales every time I ask for my plates and Title . He tells me MV department is privately owned and the person who owns had to attend a funeral thats why the delay is.I asked several times to do my title and registration by my local MV but they never let me. They told me it is NJ law to do title and registration on their own. And ... Read More

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Google - Apr 26, 2024

Did not provide my license or my title even after month of purchase. My temporary license expired and got pulled over and I cant drive my car . Sales person Frank tells fairy tales every time I ask for my plates and Title . He tells me MV department is privately owned and the person who owns had to attend a funeral thats why the delay is.I asked several times to do my title and registration by my local MV but they never let me. They told me it is NJ law to do title and registration on their own. And then they gave it to some irresponsible person to do it and he has neglected it.They even charged me $440 for tilting and registration fees.Frank is talking about 30 years experience but don’t know what he is doing or talking or purposely misleading. I doubt he was selling cars for 30 years or something else. I don’t recommend this place to anybody or i will not deal with this company ever again. I complained this to GMC and they are very helpful and understanding, already started an investigation on this. I will take legal advice to take compensation on all the inconvenience caused , taxi charges and false information, titling and registration fees and negligence.I have all the correspondence emails and texts .Thank you for screwing me up.

BUYER BEWARE: i bought a 2024 envista cash, from the first day I got the car I had problems with it. It was in 4 times to be fixed and still doesn’t work right. Sent emails to Tim the owner and he really has no solution as to what to do with this piece of junk car. I’m lucky if I get a call back from him. When your buying a car there nice once you drive off they don’t want to know you. Jordan the service manager is wonderful and also James

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I went in for an oil change and to ID potential issue as my check engine light came on. Technician was informed that there were no performance issues with vehicle. My estimate was for over a thousand dollars with notes being inconclusive (the phrase “considered” is written on what could possibly be wrong). After I agreed to the service, I was charged $650 for a part I had YET to receive. O and by the way, my light is no longer on and my car runs fine like it always did. I am however out an extra $550 (my expected oil change ... Read More

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Google - Feb 21, 2024

I went in for an oil change and to ID potential issue as my check engine light came on. Technician was informed that there were no performance issues with vehicle. My estimate was for over a thousand dollars with notes being inconclusive (the phrase “considered” is written on what could possibly be wrong). After I agreed to the service, I was charged $650 for a part I had YET to receive. O and by the way, my light is no longer on and my car runs fine like it always did. I am however out an extra $550 (my expected oil change would have been $100) as they made me pay for the uninstalled parts.

I still do not have an estimate for a bumper replacement and it has been 2 weeks. It would be nice to know if you do not want to provide this service and I will most certainly take my business elsewhere. I do not believe bumper estimates take much time. I just paid $1200 for other services and have not had a courtesy call with an estimate for a bumper replacement that I requested over 2 weeks ago.

Waited 2 weeks for a temp control module to come in. Was told I would get a call when it would arrive. DID NOT Was told that I would get a call about an extended start that started after an update was done by the dealer. DID NOT STILL WAITING. EVEN SPOKE TO MANAGER three weeks ago still waiting for a call or response. After recieving back vehicle it had a minor vibration. Decided that service like this was not worth the aggrivation. So I immediatly went and got rid of the vehicle. Will no longer be a GMC costomer.

While I did knot buy a vehicle from them i have to give a shout out to Brandon. I reached out inquiring about a 2023 canyon denali. Each time he got one in he reached out to me first to let me know. unfortunately i was a bit to far away to show up first and claim the truck. In fact this morning he reached out and was going to save the truck for me that just arrived. it just so happened i was closing on a canyon at another dealership so it wa just bad timing. He was always responsive ... Read More

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DealerRater - May 29, 2023

While I did knot buy a vehicle from them i have to give a shout out to Brandon. I reached out inquiring about a 2023 canyon denali. Each time he got one in he reached out to me first to let me know. unfortunately i was a bit to far away to show up first and claim the truck. In fact this morning he reached out and was going to save the truck for me that just arrived. it just so happened i was closing on a canyon at another dealership so it wa just bad timing. He was always responsive when i reached out inquiring and with any questions. If you plan on visiting T&T please see Brandon. He wa more than willing to help.

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Still adding $7500 for market adjustment. Not showing it on the sticker on the SUVs but when you sit down to start talking numbers they drop it in.

I bought a CPO Denali 3 Yeatrs ago and it had issues that I believe were known to and covered up by TT Coast. The vehicle was obviously in at least one significant accident. Wheels were bent, front driver side door and fender had been repainted (not matched well), and there have been suspension issues since day one. Now that the truck is out of warranty, service department acknowledged that truck rides very rough and is actually dangerous, and recommended replacing all of the magneride suspension for $6500+. All this after I was told by the Salesman that the truck was owned ... Read More

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Google - Apr 19, 2023

I bought a CPO Denali 3 Yeatrs ago and it had issues that I believe were known to and covered up by TT Coast. The vehicle was obviously in at least one significant accident. Wheels were bent, front driver side door and fender had been repainted (not matched well), and there have been suspension issues since day one. Now that the truck is out of warranty, service department acknowledged that truck rides very rough and is actually dangerous, and recommended replacing all of the magneride suspension for $6500+. All this after I was told by the Salesman that the truck was owned by a little old lady in Sea Girt that always maintained the truck. I warn everyone I know about the issues I have had at TT Coast.

I’ve received multiple emails and other communications saying you want me to come back to T&T. So I did. Brought it in yesterday for a diagnosis on a tire sensor that was lighting up. $169 fee. The only fix was a total rewiring of the TMS for $800. Since the car has 186k miles and they couldn’t say if that would fix the issue I didn’t have them do it. But they said i needed a new battery for $330. i asked them to appky the diagnosis fee to the cost to repoace thr battary. they said they ... Read More

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Google - Dec 21, 2022

I’ve received multiple emails and other communications saying you want me to come back to T&T. So I did. Brought it in yesterday for a diagnosis on a tire sensor that was lighting up. $169 fee. The only fix was a total rewiring of the TMS for $800. Since the car has 186k miles and they couldn’t say if that would fix the issue I didn’t have them do it. But they said i needed a new battery for $330. i asked them to appky the diagnosis fee to the cost to repoace thr battary. they said they couldnt do that. i thanked Ron and said i guess T&T diesnt want me back that bad. ill go other places for service in the future. frank mcmahon.

Do you want to pay $7,500 over msrp? If so, this is your dealership!

Had 2:30 appointment for oil change and tire rotation. Checked in by 2:35, truck wasn’t pulled into shop until 3:20.

want to start by saying that I was a customer of t&t coast for over a year, all my trucks were reviewed by the dealership, in general the staff is very good, this incident occurs September 16, 2022, as always take my Gmc truck to service, I attended David, I told him that my air conditioning was giving problem that did not freeze enough and sometimes the compressor made a terrible noise, he called me back and told me he would change the compressor and hoses for about $1400 including labor, I accepted. Two weeks later the same problem came back ... Read More

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Google - Sep 17, 2022

want to start by saying that I was a customer of t&t coast for over a year, all my trucks were reviewed by the dealership, in general the staff is very good, this incident occurs September 16, 2022, as always take my Gmc truck to service, I attended David, I told him that my air conditioning was giving problem that did not freeze enough and sometimes the compressor made a terrible noise, he called me back and told me he would change the compressor and hoses for about $1400 including labor, I accepted. Two weeks later the same problem came back this time he told me it was the accumulator another $300 plus labor $400, I also accepted, what I found strange is that he told me that the clutch fan was not working properly and that is why the ac was failing, it was going to cost me $1400 parts and labor, I said to myself what does the clutch fan have to do with ac? Since I am not a mechanic I called my local mechanic and he told me that one had nothing to do with the other, so I decided to have him check it out and guess what? He told me that the truck is good the clutch fan as I suspected but even more he told me that the ac hoses were not changed, which on the receipt they charged me for that. I would like to give a recommendation to Tim one of the owners to put a little more attention in the prices and services provided by the service dep.

I Purchased a Encore GX. The engine light came on prior to purchase and I was told a valve needed to be replaced. I trusted this would be taken care of immediately. I brought my car in for service whereas the service rep informed me my car was repaired and only needed to be recalibrated. Well that wasn't the case because they never replaced the valve hence the engine light coming on when pulling out of the parking lot. There is something loose in the drivers door causing rattling. I was told that the door was taken apart and ... Read More

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Google - Aug 30, 2022

I Purchased a Encore GX. The engine light came on prior to purchase and I was told a valve needed to be replaced. I trusted this would be taken care of immediately. I brought my car in for service whereas the service rep informed me my car was repaired and only needed to be recalibrated. Well that wasn't the case because they never replaced the valve hence the engine light coming on when pulling out of the parking lot. There is something loose in the drivers door causing rattling. I was told that the door was taken apart and fixed. That wasn't the case either. It still rattles. My breaks are squeaking and the light on the dash is telling me the back seat is not engaged properly and we tried to ensure it is closed tightened properly. To say the least I am not a happy customer having upgraded my purchase from and Encore to the Encore GX. My salesman has been very attentive to trying to rectify my issues and he deserves credit. However the service department is lacking severely and leaves a lot of distrust in the way they are repairing my vehicle. I was referred to this dealership by a friend and I'm not certain I would refer this dealership based on my experience to date.

I made an appointment to bring in the vehicle and was advised that if I wanted a loaner I would have to wait about 2 weeks. I decided to bring in the vehicle the next day and not take a loaner. Vehicle was checked out by the tech and service advisor called me the next day. saying it needed a crank shaft position sensor and that if ordered it will be in the next morning and I should have my truck back by the end of the next day. 3 days went by without any communication to me about what and why ... Read More

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Google - Aug 3, 2022

I made an appointment to bring in the vehicle and was advised that if I wanted a loaner I would have to wait about 2 weeks. I decided to bring in the vehicle the next day and not take a loaner. Vehicle was checked out by the tech and service advisor called me the next day. saying it needed a crank shaft position sensor and that if ordered it will be in the next morning and I should have my truck back by the end of the next day. 3 days went by without any communication to me about what and why its was taking more than the estimated day to get back. I called numerous times and left numerous messages asking about the status of my truck. I had to go back to the dealership after day 6 to get an update only to find out that my service advisor had gone on vacation. I made it clear that to him at the time that I dropped my truck off of how immaculate it was as well as that it has beige leather seats and he acknowledged that yes it is in like new condition so I stated clearly that I would hope to have plastic seat cover and steering wheel cover. Non of the above was done and when my truck was ready for pick up it was not washed and the interior was full of grease and oil on my seats, dashboard, center console, and door. I am not happy with the level of service I received after spending $1630.00 and taking my truck to the GMC DEALER LOOKING FOR PROFESSIONAL GRADE SERVICE instead of going to a local mechanic. Further more after popping the hood I find that my cooling level is still below MIN. on the tank in the same spot I had brought it in with, as well as my power steering fluid is still reading ADD, the same position I had brought it in with. I have taken pictures to document all of the above.

Our first appointment we drove Our GMC truck for a recall. Appointment confirmed we got there and they ran out of parts. We wasted time and gas. It took another four months until the part was available. It was air bag recall, I thought it was important to get it fixed GM must have thought different

Well first off as everyone knows not the time to be buying a car. Dealers have you over the barrel and that is every dealership, no inventory makes the demand in their favor. Anyway after having my wife's car totalled in a bad accident I had been shopping around for cas and they had a used 2019 Buick enclave with about 39000 miles that was a lease turn in. Not all I wanted but had to settle for this and it was as close to what my wife had before. Salesmanship was good and up front but the dealership fell short. ... Read More

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Google - Jun 5, 2022

Well first off as everyone knows not the time to be buying a car. Dealers have you over the barrel and that is every dealership, no inventory makes the demand in their favor. Anyway after having my wife's car totalled in a bad accident I had been shopping around for cas and they had a used 2019 Buick enclave with about 39000 miles that was a lease turn in. Not all I wanted but had to settle for this and it was as close to what my wife had before. Salesmanship was good and up front but the dealership fell short. The total price of the car was a little over 37000 dollars and I was fine with that. When I asked where the car was the salesman said it will be back soon they were using it as a government car. I said you are going to detail it for me right. He said sure. Well that never happened. The car was dirty and clearly it was not even washed. My wife is disabled ND we needed a car now, so against my better judgement I took the car. I noticed it was below a quarter tank of fuel and asked the salesman if they would put gas in it. HE SAID NO WE DO NOT PUT ANY GAS IN USED CARS! So I was very lucky to make it to a gas station. Funny I guess buying a car for 37000 before interest means nothing. So today stopped at a few detailing places to get it detailed which the dealship cannot figure out how to do it. Never again. I was not looking for a full tank of gas just a little bit so I did not have to push my disabled wife into a gas station. THANKS FOR NOT MUCH OF NYTHING T&T

Price of oil change and tired rotation is really high. They used to wash and vacuum your car after service but have not done so they last several times.

Our 2018 Acadia had a problem with the 2nd row seat not operating to fold up. Since its just my wife and myself that drives the car and we no longer children at home that seat was hardly ever used. The gentleman at the customer service desk informed me there would be a charge for the repair of $500. which GM reduced to $200. I then asked to speak to the service manager who was unavailable but reduced the charge to $100. How could you possibly charge someone for a repair on a vehicle with less than 10,000 miles on it for an item that ... Read More

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Google - Mar 4, 2022

Our 2018 Acadia had a problem with the 2nd row seat not operating to fold up. Since its just my wife and myself that drives the car and we no longer children at home that seat was hardly ever used. The gentleman at the customer service desk informed me there would be a charge for the repair of $500. which GM reduced to $200. I then asked to speak to the service manager who was unavailable but reduced the charge to $100. How could you possibly charge someone for a repair on a vehicle with less than 10,000 miles on it for an item that was hardly ever used? That's not how to build customer loyalty to the GMC brand or the dealership.

The service dept stinks. I had to wait 2 hours for an oil change and I even had an appt. Then I mentioned that my automatic driver's seat did not always go back. They said nothing was wrong with it. I get in and it doesn't work at all. Now we spend more time out in the cold trying to see what is wrong. Seems instead of fixing the problem they erased the memory and we had to start that process all over again. When the car went into the service dept I was in 2 wheel (touring) drive and ... Read More

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Google - Dec 17, 2021

The service dept stinks. I had to wait 2 hours for an oil change and I even had an appt. Then I mentioned that my automatic driver's seat did not always go back. They said nothing was wrong with it. I get in and it doesn't work at all. Now we spend more time out in the cold trying to see what is wrong. Seems instead of fixing the problem they erased the memory and we had to start that process all over again. When the car went into the service dept I was in 2 wheel (touring) drive and when I was leaving the car was in all wheel drive. So someone had been pushing all kind of buttons. My appt was at 12:30. I arrived about 12:25 and my car was never taken into the back until 1:55. A 2 hour wait for an oil change is just not acceptable. Was told they were short handed. Well is that my fault. Just not satisfied with T&T Coast service dept. Called Rich, service manager, and he said next oil change is free, well guess what it would have been free anyway, I get 2 a year and this was my 1st oil change. So what good is an appt if you still have a 2 hour wait.

Chris once again gave us great service. He goes above and beyond helpful! The staff are all great too and that's why we are repeat buyers..

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Went to purchase a car, while test driving, hit the gas once to test the car, the sales associate said it was okay. Didn’t even go more than 10 MPH over the speed limit. When we returned, the man gave us his sales card, was sweet and nice, and then the owner of the place came out and took pictures of our plates, knocked on the window, and started yelling at us for recklessly driving his vehicle and called the police on us. We hit the gas once to speed up to test the vehicle. Went to speak to the ... Read More

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Google - Oct 18, 2021

Went to purchase a car, while test driving, hit the gas once to test the car, the sales associate said it was okay. Didn’t even go more than 10 MPH over the speed limit. When we returned, the man gave us his sales card, was sweet and nice, and then the owner of the place came out and took pictures of our plates, knocked on the window, and started yelling at us for recklessly driving his vehicle and called the police on us. We hit the gas once to speed up to test the vehicle. Went to speak to the police to tell them we did nothing wrong- police response- “well i hope he knows if he called us, we wouldn’t care.” They probably just didn’t want us to risk testing the transmission that blew within a year of purchasing the car or the engine that seized within 2. Additionally, the starter blew the day after I got my car and none of the water seals were correct, making my car smell awful and flood. Claimed they would detail the car, but the smell of smoke from the previous owner stayed until I bought it somewhere else who got the smell out immediately.

Every time I get service here, on my brand new Terrain purchased from T&T Coast, they find something wrong and want to charge more than the service I came for. Knowing that, I took a coupon with me for $20.00 off my oil change to compensate for whatever they find wrong. This time, they did not find anything wrong, but instead, would not take the coupon as i did not give it to them before the service. No where in the coupon does it say I need to give it to them prior to the service. I’m sure ... Read More

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Google - Oct 5, 2021

Every time I get service here, on my brand new Terrain purchased from T&T Coast, they find something wrong and want to charge more than the service I came for. Knowing that, I took a coupon with me for $20.00 off my oil change to compensate for whatever they find wrong. This time, they did not find anything wrong, but instead, would not take the coupon as i did not give it to them before the service. No where in the coupon does it say I need to give it to them prior to the service. I’m sure had I given it to them, they would have found something in need of correcting so they make back up that extra money.

Steve the service advisor was great. However there was greasy fingerprints on my white truck. Alignment was done, but the jam nuts on the outer tie rods were not tightened back up after alignment. I believe the alignment was done offsite at another shop, but not sure. If so they are part of the blame. Update 20July2021. I took stars away. My steering wheel is not straight since the alignment and slightly to the right. Also it doesn’t look my front end was greased! I just spend 3K on new front end parts and now I have to come ... Read More

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Google - Jul 16, 2021

Steve the service advisor was great. However there was greasy fingerprints on my white truck. Alignment was done, but the jam nuts on the outer tie rods were not tightened back up after alignment. I believe the alignment was done offsite at another shop, but not sure. If so they are part of the blame. Update 20July2021. I took stars away. My steering wheel is not straight since the alignment and slightly to the right. Also it doesn’t look my front end was greased! I just spend 3K on new front end parts and now I have to come back so, you can make it right. Also the tires were rotated, but the psi in the tires was not set back to the proper psi, which tells me they rotated them, but the front tires are set to 75 and the back 65. It should be the other way. Makes me wonder if its save to drive because you failed at basic repairs. Emailing GM.

I already have more than a year paying more than 1200.00 each time I take my car to change oil, all the time they call me to tell me that the brakes have to be changed and if not that they have to change other things ... but when the car was under warranty, I never had a problem .. I am very disappointed in this car dealer

Spoke with the owner Tom outside about my trade in. He should be embarrassed by his appalling and hostile behavior. Aside from aggressively yelling "I need to make money" when I told him I was looking for a little more for my trade as we looked to purchase a new Yukon Denali (our 4th). He was beyond aggressive while attempting to belittle and intimidate, which is shocking because we were loyal customers and always brought our car to T&T for service. It's sad because his employees are great but I can't stomach giving his ... Read More

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DealerRater - Nov 23, 2020

Spoke with the owner Tom outside about my trade in. He should be embarrassed by his appalling and hostile behavior. Aside from aggressively yelling "I need to make money" when I told him I was looking for a little more for my trade as we looked to purchase a new Yukon Denali (our 4th). He was beyond aggressive while attempting to belittle and intimidate, which is shocking because we were loyal customers and always brought our car to T&T for service. It's sad because his employees are great but I can't stomach giving his organization $1. Given the choice I would rather walk than get a free truck from him. I do wonder what the customers inside thought when he slammed his proposal on the floor while he glared at me from the showroom. Real classy. I laugh seeing his replies from these reviews- especially because I saw first hand how he acts. In fact this was only reinforced when telling his employees what happened as I waited in the back for our car truck to finish. Trust me it is a facade. Not only will we NEVER buy another car from them but we are also taking our service elsewhere.

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The person in charge of this place is extremely rude! How is this place open for business??? Minus 5 stars!!!